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Susan Howes is a Change Strategist and Transformation Advisor, and founder of Howes Consulting Solutions, with more than 25 years working close to enterprise transformation
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Her career has crossed organizational change, business analysis, enterprise technology, governance, adult learning and corporate communications across energy, healthcare, financial services and other complex organizational environments.
That breadth gives Susan a field of view that does not stop at the boundary of one function.
When something changes in one part of a transformation, Susan connects what it may mean across strategy, technology, people and delivery, including where the consequences may be appearing somewhere else.
That wider view makes it possible to test the visible explanation, recognize what else may be shaping the outcome and strengthen what actually matters.
Boutique by design. Senior by default.

Every organization is telling a story. Some stories reveal growing risk.
Some reveal cultural friction, weakening adoption or capability gaps, or increasing dependence on leadership.
Others reveal an emerging opportunity, a familiar response that is no longer producing the same result, or transformation that now requires something different from what leaders originally planned.
The visible issue may be real without explaining the whole story.
Howes Consulting Solutions looks across the work as transformation consequences rarely respect organizational boundaries. We work alongside the expertise already inside the organization, bringing an independent perspective across functions when the situation warrants a wider read.
Experience across organizational change, governance, corporate communication, adult learning, leadership, and technology enables Howes Consulting Solutions to connect what is happening without turning every issue into a larger intervention.
The value is a stronger read of what is shaping the outcome, what those changes may mean, and what actually deserves attention next.
Susan Howes brings more than 25 years of enterprise experience across transformation and organizational change.
That experience spans the boundaries transformation itself crosses.
Technology affects work. Work affects people.
Leadership shapes behaviour. Behaviour influences culture.
Strategy, structure, capability, systems and decisions shape what becomes possible.
What becomes normal determines what the organization must continue carrying.
She connects those relationships without losing sight of the transformation outcome they ultimately need to serve.


Organizational change management is an important foundation of Howes Consulting Solutions. Our experience has taught us that not every transformation problem is an OCM problem.
More communication cannot create missing accountability.
More reinforcement cannot replace capability.
More leadership attention cannot make dependency sustainable.
Sometimes the issue sits in strategy, structure, governance, technology, work design, capability or another condition shaping the outcome.
Knowing when the issue extends beyond OCM is part of bringing the right response to the work.
The conditions determine the solution.
The Right Shift™ is the change warranted by the conditions to strengthen the outcome.
Adjust before you adapt.

When you engage HCS, you work directly with Susan.
No junior handoffs. No generic transformation playbook.
No incentive to manufacture a larger engagement than the situation requires.
Senior experience stays close to the work, from the issue that brings HCS in through to what deserves attention next.
Mitigate Risk
Recognize when changing conditions warrant attention before more is committed.
Enhance Culture
Strengthen trust, accountability, capability and ownership as work changes.
Gain Forward Motion That Holds
Keep transformation connected to its intended outcome as conditions evolve.
“Susan’s transformational work reshaped how our team collaborates, communicates, and leads."
Zahra Merchant
Former Transformation Executive
Canada Life
“I worked with Susan over more than a decade at TC. Susan consistently demonstrated strong judgment, reliability, and the ability to strengthen execution in complex environments.”
Senior IT Leader (Retired)
TC Energy
“I worked closely with Susan for a number of years in a small, high‑stakes environment with competing agendas, crises, and constant pressure. Susan consistently demonstrated sound judgment, steadiness, and the ability to navigate complex issues with professionalism and clarity.”
Director, Communications (Retired)
The Coal Association of Canada
“Susan understands the business, the pressure, and the operational realities. Her work consistently strengthens execution.”
Mary Doss, PMP, CSM
Leader, Oil & Gas
“Susan created a customized lean OCM framework that increased stakeholder engagement, improved planning, and strengthened execution.”
Sheldon Karbonik
Global Account Executive / Strategic Account Manager
“Susan brought clarity and structure to our initiatives, aligning development with strategy.”
Leo Weatherbie
Retired Manager, Network Services
TC Energy

Bring what you are seeing.
The complimentary 20-minute Executive Conversation is a confidential conversation about what you're seeing, why it matters now, and whether HCS could usefully contribute.
No diagnosis required. No obligation to proceed.
Every organization has a different story.
Every story deserves the right solution.
Mitigate risk. Enhance culture. Gain forward motion that holds.
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A Solution in Every Story. Where Transformation Begins.
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